Access Statement


The Winter Dene was built as a Victorian residence.  It has 12 en-suite bedrooms and has been graded Four Star Guest Accommodation by VisitBritain.  


•Winter Dene is on West Cliff in Bournemouth, just 250m from cliff top. Railway and coach stations are about 2 miles away, taxi advisable. Nearest bus stop for local buses is 100 metres. Bournemouth town centre and attractions are all about 10 to 15 minutes walk. Bournemouth has hills, although from Easter to September there is the cliff lift to avoid climbs which is. about 500m from the hotel.
•Property suitable for the visually impaired when accompanied to ensure their own safety.

Arrival &Car Parking Facilities

•There are 12 marked parking spaces in front of the hotel and 3 at the back. Tarmac car park.

Main Entrance &Reception

•There are 10 concrete steps up to the front door, each step being 14cm high and 34cm deep. One hand rail on the left. The front door is always locked and guests have their own key. The narrowest part of entrance is 90cm. Seating available in reception which is brightly lit. Additional keys are available. Reception is 3m wide and stairs lead up to first floor and down to dining room. Lounge is on this level and property is carpeted throughout. Payphone on this level. Note pad available for those hard of hearing.

Public Areas - General (Internal)

•Public area is brightly illuminated, carpeted, good colour contrasts.  

Public Areas - WC

•There is one public toilet on way upstairs to first floor. 16 steps each being 16cm high and 26cm deep.      Fire Alarm system covers whole hotel with continuous ringing of bell.

Restaurant / Dining Room, Bar &Lounges, Take Away &Cafe

•Lounge off the reception, carpeted, good colour contrasts. Arm chairs and sofas. Television.
•Dining room is accessed down 16 steps each being 15cm high and 26cm deep. The staircase is 95cm wide and there is a solid handrail each side. Top and bottom step is clearly marked with a white strip.
•Menu provided in large type or orally for the visually impaired.
Special diets catered for with advance notice, such as celiac, diabetic, vegetarian.


•Not available
Outdoor Facilities

•Garden to front and rear of hotel. Bench seating provided. Level access on path and lawn.

Conference &Meeting Rooms, Banqueting, Clubs, Entertainment

•Not available


•Rooms on first floor are reached by stairs –21 - each being 16cm high and 26cm deep. Rooms on the second floor are reached by a further 20 steps which are each 22cm high and 18cm deep.
•All rooms are carpeted and en-suite. Bathroom floors are tiled. Bedrooms have cotton duvet covers and sheets.  

Bathroom, Shower-room &WC [En-suite

•All bedrooms have en-suite bathrooms. Of the three ground floor bedrooms, two have bath with shower over, bath has a handle to help get in and out. Other has shower with step in (25cm high) cubicle (entrance is 35cm wide) and a hand rail. Bathrooms are mainly white and tiled on walls and floor.
•Showers have thermostatic mixers. All other rooms have bath and shower over, except single room which just has a shower.

Self-Catering Kitchen

•Not available

Grounds and Gardens

•Garden to front and rear of hotel accessible from car park through a path (90 cm wide). Bench seating provided.

Additional Information

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Contact Information

•Address:Winter Dene, 11 Durley Road South, Bournemouth, BH2 5JH
•Telephone:01202 554150
•Hours of operation:Reception open from 07.30 until 22.30h.
•Emergency number:07968 277019
•Local equipment hire companies:Dunbar and Dean Ltd (Electrical wheelchairs and scooters and manual wheelchair hire) 01202 426135
•Local public transport numbers:Yellow Buses Information hotline 01202 636060. Wilts and Dorset Bus Co Ltd. 01202 673555
 National Express 0870 5 808080
 Discover Dorset (mini tours of the area with pick up from hotel) 01202 292158
•Local accessible taxi numbers:United Taxis 01202 556677  Star Radio Cars 01202 391919

We welcome your feedback to help us continuously improve if you have any comments please phone 01202 554150 or email